.Five9 (FIVN) has actually been rewarded the 2024 Aragon Research Study Advancement Award for AI Get in touch with Centers and called a Leader in 2 Aragon Research Globe reports: artificial intelligence Broker Platforms in the ICC, 2025, and also Intelligent Contact Center, 2025. The company was acknowledged as the absolute most key merchant in the AI Broker Operating systems report.At the center of Five9’s advancement is their sight for The brand new CX, where AI Brokers as well as AI-empowered Person Representatives team up to provide hyper-personalized customer adventures. The company lately presented new improvements featuring Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents.The honor was presented at Aragon Transform 2024 on December 10, 2024, realizing Five9’s lofty use of modern technology in market evolution as well as interruption.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Technology Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in due rapporti di Aragon Research Entire world: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The NEW CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Research study Advancement 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Research Planet: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 pour les Centres de Contact AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Research study Entire world: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision put The brand new CX, ou00f9 Representatives AI et Professionals Humains soutenus par l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Advancement Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Investigation Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Vision fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was actually likewise called an Innovator in The Aragon Research World for Artificial Intelligence Broker Platforms in the ICC, 2025 and also Aragon Analysis Globe for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (BUSINESS CORD)–.
Five9 (Nasdaq: FIVN), supplier of the Intelligent CX System, has actually been actually called a victor of the 2024 Aragon Research Study Advancement Honor for AI Get In Touch With Centers. Also, Five9 has been actually called a Forerunner in pair of Aragon Analysis World records: AI Agent Operating Systems in the ICC, 2025, and Intelligent Call Facility, 2025. This acknowledgment from Aragon Study underscores Five9’s placement as a leader in AI-elevated CX.
The Artificial Intelligence Agent Operating Systems in the ICC, 2025 record openings Five9 as the best
critical supplier rated in
the file, recognizing Five9 s critical sight for AI-driven technology in CX. At the primary of the advancement is actually Five9’s goal for The brand new CX where Artificial Intelligence Representatives and AI-empowered Human Professionals collaborate to supply hyper-personalized, simple customer adventures. Through encouraging services to supply transformative client communications while lowering costs and also strengthening performance, Five9 is actually specifying brand-new specifications for AI-powered remedies in the contact center sector.
AI is foundational for developing remarkable client expertises, and our company are actually honored to become pinpointed through AragonAnalysis as innovative for our initiatives to move the smart call facility forward, pointed out Jonathan Rosenberg, Chief Modern Technology Policeman and also Chief of AI, Five9. Our emphasis has actually been actually, and also will remain to be actually, assisting businesses supply those adventures with easy-to-use devices and also capacities. Along with each brand new advancement, our company take a progression for each Five9 and for the business as a whole.
The Aragon Research Innovation honor recognizes service providers leveraging speculative use of innovation to certainly not only adjust as markets modify, yet to proactively interrupt as well as notify how their markets will advance. Five9 was officially provided along with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research study honors ceremony.Five9’s dedication to development, especially its own eyesight for mixturing artificial intelligence Brokers as well as AI-empowered Person Professionals, is establishing a new specification for how companies may deliver hyper-personalized and also seamless consumer expertises, pointed out Jim Lundy, Owner, Chief Executive Officer as well as Lead Expert, Aragon Analysis. This award and report identification builds on Five9’s devotion to providing artificial intelligence advancements for CX.
Earlier this year, the firm launched brand-new improvements, including Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents, that transform the means business come close to CX, driving far better end results for both clients and brokers. About Five9. The Five9 Smart CX System, powered through Five9 Wizard AI, delivers a thorough rooms of answers to electrical power AI-elevated customer experiences that provide much better business outcomes and Take Pleasure to CX.
Our linked cloud-native offering allows hyper-personalized customer experiences and additional encouraged workers, creating every customer interaction much more hooked up, simple and easy, as well as individual. Relied on through 2,500 +consumers as well as 1,400+ partners around the globe, Five9 brings together the power of artificial intelligence, our system, and our folks to steer AI-elevated CX.For more details, go to www.five9.com. Involve with our team @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Research Study, Inc. and/or its own Affiliates. All Civil rights Reserved.
The recognition of an Aragon Research award victor is certainly not a recommendation by Aragon Study of any kind of provider, item, or service. View resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Supervisor. Press@five9.com. Resource: Five9.
FAQ. What significant honors did Five9( FIVN) succeed in 2024 coming from Aragon Study? Five9 won the 2024 Aragon Investigation Advancement Honor for AI Get In Touch With Centers and was named an Innovator in pair of Aragon Investigation Globe reports: AI Representative Operating Systems in the ICC, 2025, and also Intelligent Call Facility, 2025.
What brand new AI items carried out Five9( FIVN) launch in 2024? Five9 presented Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Brokers to completely transform customer adventure monitoring.How carries out Five9’s( FIVN )NEW CX sight effect customer support? Five9’s NEW CX vision blends artificial intelligence Brokers along with AI-empowered Human Representatives to deliver hyper-personalized, easy clientknowledge while decreasing prices and also enhancing effectiveness.
What was Five9’s( FIVN) important opening in the Aragon Research study Globe 2025 file? Five9was positioned as the absolute most calculated seller in the AI Broker Operating Systems in the ICC, 2025 report, identifying their tactical eyesight for AI-driven development in CX. When carried out Five9( FIVN) acquire the AragonStudy Advancement
Award
?
Five9 was actually formally offered along with the honor on December 10, 2024, at the Aragon Transform 2024 honors event.